Support

Need a hand with Still? Email hello@still.dev and a human replies, usually within one business day.

Before you write

A few common questions are answered on the home page FAQ. For anything else, tell us:

  • What you were trying to do and what happened instead.
  • Your device and app version (Settings → About).
  • A screenshot, if the issue is visual.

Account and data

To export or delete your data, email us from the address on your account and we will confirm the request.

Billing

Still is a one-time purchase, so there is no subscription to cancel. Purchases and refunds are handled by the store you bought from: Apple, at reportaproblem.apple.com, or Google, at Google Play refunds. If you are not sure whether something went through, write to us and we will help you find out.